At Emply, we want to streamline and improve the way we provide support. Therefore we will ask you to submit your support requests through our Help Center going forward.
If you are not already familiar with our Help Center, here is a guide on how to create a user to send a request for support.
The fastest way to our help centre is by accessing help.emply.com in your browser. Based on your IP address, the system assumes your preferred language, and otherwise it can from the menu at the top.
To create a new user, click "Sign in" in the upper right corner. If you do not already have a user in our help centre, click on Sign up. Enter your full name and email address and press Register. You will then receive an email with a confirmation link that you must click on. If you already have an existing user, this will be stated in the email you receive, and you are therefore asked to Sign in with your existing information.
To log in, enter your email and password and click "Sign in".
Once logged in you will be able to access your profile by clicking at the top right. Under "my activities" you will be able to see the requests you have sent and the status of these.
If you want to send a request to our support, click "Submit a request" from the menu at the top. Describe your problem in detail and a support specialist will get back to you as soon as possible.